From Disaster Response Planning to e-Resilience: A Literature Review

Natural and man-made crises as well as IT-security issues foster the interest in robust and resilient business information systems. Information and Communication Technologies (ICT) are essential for successful e-business. If ICT technologies interrupt, the whole (e-) business continuity is threatened. ICT interruptions causing serious loss in organization’s reputation, trust and revenues. This circumstance should increase manager’s interest in the concepts of disaster recovery planning (DRP), business continuity management (BCM) and, the emerging imperative, resilience. This paper at hand presents the results of a database driven literature review on these concepts and its interrelation.